Global Medical Care Services for Dementia

Expert medical consultation services from leading teams of Harvard-level specialists at the top hospitals in the U.S. and personalised care management services for people with dementia and their caregivers.

Global Medical Care Services for Dementia 1
Global Medical Care Services for Dementia 2

Dementia is a global issue and is rising quickly.

There are many causes of dementia, a broad term to describe deterioration of brain functioning resulting in the progressive loss of cognitive functioning. Alzheimer’s disease is the most common, representing about 70% of known cases, but dementia can also arise from stroke or vascular dementia, neurodegeneration, infection, toxic and metabolic disorders and traumatic brain injury. People may also have more than one type of dementia, called ‘mixed dementia’. While age is a known factor, dementia is not an inevitable consequence of ageing. Dementia can also affect people under the age of 65, ‘early-onset dementia’, and may be harder to recognise.

HSBC Dementia Booklet

Although there is currently no cure or drug that can eliminate dementia, there are specific ways to help slow its progression. Treatments, therapies, like cognitive training, and lifestyle modifications can have positive impacts.

Getting medical advice and assessments from specialists in dementia care is very important because dementia diseases are frequently misdiagnosed. There is also a high prevalence of medication errors in dementia cases.

With this in mind PGH and HSBC Life have partnered to provide Global Medical Care Services to customers of Dementia Protection optional supplementary benefit to the EarlyIncome Annuity Plan who have received a diagnosis of severe dementia, as well as provide the Dementia Booklet: A Guide to Understanding and Living with Dementia, an information and support guide for people at risk of dementia and their caregivers.

As dementia impacts every aspect of life, optimal care requires an integrated team approach starting with a thorough evaluation to arrive at a correct and complete diagnosis, which may involve various specialist cognitive and brain functioning specialists.

Through PGH’s medical network, you will be connected to expert Harvard-level specialist teams at world-class hospitals that are leaders in dementia care and research to ensure you receive the best medical advice to inform treatment and care decisions.

You and your family will be supported all the way by a dedicated Personal Care Manager at PGH, a licensed healthcare professional, who works on your behalf to ensure you receive the best medical advice, that all your questions are addressed, and who will arrange the services, including translation of medical records.

HSBC Dementia Booklet

“What differentiates PGH from the rest is its capability to appoint first-rate medical institutions, professionals, and other resources in the United States. I would like to thank you personally as well as all the team and PGH for the outstanding service and care. I truly feel that you have gone beyond what I would consider to be a normal level of service”.

-PGH member

Diagnosis Verification and Treatment Plan
Global Medical Care Services for Dementia 1

Your case will be reviewed by a team of Harvard-level specialists in dementia from the top hospitals in the U.S and you will receive their expert medical opinion, together with treatment plan proposals.

Doctor-to-Doctor Dialogue
Global Medical Care Services for Dementia 2

Line up your local doctor with specialists in the U.S. via secure video conferencing to discuss your case and course of treatment.


“Harvard-level specialists” and “top hospitals in the U.S.” refer to medical specialists from the Harvard Medical School affiliate hospitals and other top 1% of hospitals in the U.S. as ranked by U.S. News & World Report.

Global Medical Care Services are provided by PGH to the Life Insured of Dementia Protection of EarlyIncome Annuity Plan who have received a diagnosis of severe dementia. Each Life Insured of the Dementia Protection is entitled PGH Services once per life (regardless of how many Policies a Life Insured owns) during his/her policy term(s). You are subject to the relevant terms and conditions as determined by PGH for the use of their services. HSBC Life (International) Limited (“HSBC Life”) is not responsible for the quality of the medical advice/treatment recommendations and have no control over the scope of services provided by PGH to the patient and HSBC Life are not liable for any costs, losses or damages suffered by the patient or you for the use of such Services. HSBC Life have the absolute discretion to revise and change the terms and conditions for the offering of the Services under the Dementia Protection of EarlyIncome Annuity Plan at any time without giving you prior notice.

Dementia protection is an optional supplementary benefit to the EarlyIncome Annuity Plan, which is underwritten by HSBC Life. For details, please refer to the rider factsheet for the terms and conditions.

HSBC Life is one of the HSBC Group’s insurance underwriting subsidiaries. HSBC Life is authorised and regulated by the Insurance Authority of the Hong Kong SAR to carry on long-term insurance business in the Hong Kong SAR. The Hongkong and Shanghai Banking Corporation Limited (“HSBC”) is an insurance agent of HSBC Life. Dementia Protection is intended only for sale through HSBC in the Hong Kong SAR.