Global Medical Care Services

Expert consultation services from leading Harvard-level specialists and hospitals in the U.S. and personalized care.

For customers of HSBC Health Goal Insurance Plan

Trusted expert medical advice and personal care, so you can focus on your recovery

PGH
Diagnosis Verification and Treatment Plan

Diagnosis opinion and treatment plan options from multi-disciplinary team of Harvard-level experts at top hospitals in U.S. in order to ensure your diagnosis is correct and make an informed decision about your course of treatment in a timely manner.

PGH
Doctor-to-Doctor Dialogue

Partnering your local doctor with Harvard-level experts via secure video conferencing to discuss and develop an optimal plan for you.

PGH
U.S. Care Management*

If you choose to be treated at a top U.S. hospital, your Personal Care Manager will make all arrangements including: hospital appointments, admission and discharge, language support, and concierge services for travel & accommodation, as well as in-person support during treatment and recovery.

Applicable to eligible HSBC Health Goal Insurance Plan customers only

PGH

All services coordinated by your Personal Care Manager a medical professional dedicated to supporting you throughout the treatment journey from diagnosis to recovery.

Your Personal Care Manager is committed to helping you receive the best possible advice, treatment and care.

Cancer, heart disease or stroke… What if it happens to me?

Cancer, Heart Disease and Stroke are the major life-threatening diseases, not only in Hong Kong but worldwide. Lives change suddenly and profoundly when these critical illnesses strike.

How would you manage the maze of questions, opinions, obstacles and doubts that lie ahead?

HSBC

Global Medical Care Services help protect your physical well-being, when you need it the most

HSBC
They supplement local medical advice with a global lens by having a comprehensive analysis of your medical case by leading experts from hospitals that are at the forefront of R&D and treatment
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They protect your rights as a patient with high involvement of Harvard-level specialists and your Personal Care Manager to aid your understanding of your diagnosis and decision making.
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They offer choices for a possible better outcome which enables you to be treated either locally or in the U.S. based on the treatment plan as advised by the specialist.

Global Medical Care Services delivered to you by PGH, the Global Patient Organization

Uniqueness

6 Edge

How it Works

6 Edge

Contact for HSBC Health Goal Insurance Plan customers

Tel
HSBC Life Service Hotline
(852) 2583 8000
Web
HSBC Life website
www.hsbc.com.hk/insurance

*US Care Management service is only applicable to HSBC Health Goal Insurance Plan policy with Notional Amount of USD2 million or more. The service is a valued-added service provided by PGH while the relevant policy is effective. It is the responsibility of the policyholder or the patient to pay for all the treatment and medical costs and the related costs/expenses incurred, whether directly or indirectly in relation to the receiving of the services.

Disclaimers

US Care Management service is only applicable to HSBC Health Goal Insurance Plan policy with Notional Amount of USD2 million or more. The Services provided by PGH or through their service providers are used as a resource for consultative medical advice and treatment recommendations for the patient who seek further opinions/suggestions on his/her medical conditions. The Services are value-added services provided by PGH while the HSBC Health Goal Insurance Plan policy is effective. It is your/the patient’s responsibility to pay for all the treatment and medical costs and the related costs/expenses incurred by you/the patient, whether directly or indirectly in relation to the receiving of the Services.

You are subject to the relevant terms and conditions as determined by PGH for the use of their services. HSBC Life (International) Limited is not responsible for the quality of the medical advice/treatment recommendations and have no control over the scope of services provided by PGH to the patient and we are not liable for any costs, losses or damages suffered by the patient or you for the use of such Services. We have the absolute discretion to revise and change the terms and conditions for the offering of the Services under the HSBC Health Goal Insurance Plan policy at any time without giving you prior notice.